Customer records

Every customer, remembered.

Contacts, pricing tiers, quotations and pipeline stages update automatically — so Weavey always knows who the customer is, what they were quoted and who owns them.

Customers318 accounts · 42 with open quotations
Account
Tier
Last order
Open quotation
Channel
Sentral Hardware Sdn Bhd
Tier B
12 Mar · INV-2831
Q-4417 · RM 4,120
whatsapp
Kinta Builders
Tier A
28 Aug · INV-3110
Q-4402 · RM 18,650
messenger
Lim Hardware Trading
Tier C
4 Sep · INV-3142
Drafting
instagram
Perak Steelworks
Tier B
15 Sep · INV-3167
PO received
gmail

What Weavey remembers

Accounts & contacts
Every phone number, handle and email tied to one company record, with the owner.
Pricing tiers & terms
Agreed rates, payment terms and credit position — so quotes come out right the first time.
Quotation pipeline
Enquiry, quoted, approval, ordered — with the value and the conversation behind each.
Order history
What they bought, how often, and when they are due to reorder.
Customer groups for offers
Filter by tier, product, region or dormancy, then message that group on WhatsApp.
Commitments & reminders
What you promised and when — chased automatically instead of remembered by luck.
Customer record features

From first enquiry to a customer you keep.

Customer records
Simple customer records for teams running on chat history and spreadsheets.
Customer Data Management
One clean record per company — every handle, number and term, deduplicated as conversations arrive.
Enquiry tracking
Every new enquiry gets an owner and a next step — nothing sits unclaimed.
Pipeline Management
Enquiry to quoted to approval to ordered — moved by the conversation itself, not by someone updating a sheet.
Complaint Management
Complaints become tracked cases with an owner, a deadline and a resolution the account remembers.
Customer Lifecycle Management
Every customer gets a stage — lead, first order, regular, at risk — and the right message at each one.
Customer lifecycle

Weavey knows where every customer is — and what to send next.

Hi, price for 50 bags of cement?
Owner assigned · Faiz
1New lead
New
Replied in seconds and handed to an owner.
Thanks for your order! INV-3201 attached.
Tier C · welcome sent
2First order
Healthy
Welcome sent, tier and terms saved.
Your monthly restock is due. Same as last time?
Yes, same please.
Reorders every 30 days
3Regular
Healthy
Reorders prompted before they run out.
Kinta Builders
No order in 60 days
Flagged to sales
4At risk
Needs attention
Quiet accounts flagged before they leave.
We miss you! 5% off your next order this month.
Okay, send me a quote.
Reactivated ✓
5Win back
Recovering
A timely offer brings them back.

Keep your existing ERP

Weavey keeps simple customer records for teams running on spreadsheets and chat history. Already have a system? Weavey connects to the system you already use.

Your current system
ERP & inventory
Spreadsheets
Accounting