Weavey for Healthcare

Less phone queue. More time for patients.

Weavey books appointments, sends reminders and collects forms in chat. Medical questions always go to your team.

Healthcare
Can book Dr Lim tomorrow morning?3:04 AM
Yes! 9:30am or 11am?3:04 AM
9:303:05 AM
Booked ✅ See you tomorrow.3:05 AM
Sound familiar?

Your day, before Weavey.

TIs Dr. Lim in today? 2
RCan I get an MC? 1
SWalk-in or appointment? 3
WWhat time do you close? 1
12 calls missed this morning
Front desk phones ring nonstop all morning.
Your appointment: Tue, 9:30 AM with Dr. Priya.
Fri 2:05 PM
Tuesday · 9:30 AM
No-show · slot wasted
A patient doesn’t show. The slot sits empty.
TTan Mei · BP check due
RRaj · vaccine due
SSiti · follow-up due
Never contacted
Recall lists live in a drawer nobody opens.
The day with Weavey

How Weavey helps, one moment at a time.

1Booking the visit
Calendar · Klinik SihatThis week
MonTueWedThuFri9 AM Dr Priya BP check 11 AM Vaccine Dr Lim 1 PM Mr Tan · Dr Lim Vaccine 3 PM Dr Priya BP check 5 PM Vaccine BP check
New booking added by Weavey
9:41
KS
Klinik Sihat
Business account
Today
Dr Lim available Thursday morning? For my father10:14 PM
Thursday: 9:30am or 11am with Dr Lim 🩺10:14 PM
9:30. Also, is his cough serious?10:15 PM
Handed to Nurse Siti
Summary for your staff
Booking for father (72) · Dr Lim Thu 9:30am · asks about cough
Moment 01

Appointments booked without phone queues

Behind the scenes
1
Shows free slots
2
Books the appointment
3
Passes medical questions to staff
Bookings handled in chat. Medical questions always go to your staff.
Automation · Cancelled slots, filled the same dayLive
Trigger
Daily customer scan
Look up
Finds waiting patients
Send message
Offers the open slot
Update record
Stops once it’s taken
9:41
KS
Klinik Sihat
Business account
Today
A 2pm slot just opened today with Dr Wong. Want it?1:07 AM
Yes!1:07 AM
It’s yours ✅ See you at 2pm.1:08 AM
Moment 02

Cancelled slots, filled the same day

Behind the scenes
1
Finds waiting patients
2
Offers the open slot
3
Stops once it’s taken
Empty slots filled instead of lost.
Calendar · Klinik SihatThis week
MonTueWedThuFri9 AM BP check Vaccine 11 AM Dr Lim BP check 1 PM Vaccine Dr Priya 3 PM Mr Tan · Dr Lim Vaccine 5 PM BP check Vaccine
New booking added by Weavey
9:41
KS
Klinik Sihat
Business account
Today
Your referral to our eye centre is received 👁️ Please upload the referral letter.4:00 AM
REFERRAL LETTER
ToEye Centre
PatientMr Tan
ReasonBlurred vision
DrLim, MBBS
Here4:00 AM
Thank you! Your appointment: Tue 10am with Dr Rao.4:01 AM
Moment 03

Referrals without the confusion

Behind the scenes
1
Asks for missing documents
2
Books the right department
3
Tells patient and team
Every referral easy to follow and track.
2Before and after the visit
Automation · Forms done before they arriveLive
Trigger
Documents requested
Collect docs
Sends the form
Reminder
Reminds about missing info
Assign to staff
Front desk checks it
9:41
KS
Klinik Sihat
Business account
Today
Welcome to Klinik Sihat! Please fill this short form before your visit: weavey.link/form6:53 AM
Just one thing missing: your emergency contact 🙏6:53 AM
Done!6:54 AM
Thank you, see you tomorrow.6:54 AM
Moment 04

Forms done before they arrive

Behind the scenes
1
Sends the form
2
Reminds about missing info
3
Front desk checks it
Less paperwork at the counter.
Calendar · Klinik SihatThis week
MonTueWedThuFri9 AM Vaccine Dr Lim 11 AM BP check Vaccine 1 PM Dr Priya BP check 3 PM Vaccine BP check 5 PM Vaccine Mr Tan · Dr Lim Dr Lim
New booking added by Weavey
9:41
KS
Klinik Sihat
Business account
Today
Reminder: dental check-up tomorrow at 10am 🦷9:46 AM
Can change to Friday?9:46 AM
Friday: 9am or 3pm9:47 AM
3pm9:47 AM
Done, moved to Fri 3pm.9:48 AM
Moment 05

Reminders and easy rescheduling

Behind the scenes
1
Reminds the day before
2
Moves it if needed
3
Frees cancelled slots
Fewer missed appointments and fewer phone calls.
AI agent · Klinik Sihat AssistantLive
Goal
Follow-up after every visit
Knows about
DoctorsClinic hoursPanel insurersServices
What it does
Shares the next appointment
Asks how it went
Passes concerns to staff
Tone WarmFormal · Hands off to Nurse
9:41
KS
Klinik Sihat
Business account
Today
Thanks for visiting today, Mr Ravi. Next appointment: 12 Nov, 10am.12:39 PM
How was your visit today?12:39 PM
Very good, thank you12:40 PM
Moment 06

Follow-up after every visit

Behind the scenes
1
Shares the next appointment
2
Asks how it went
3
Passes concerns to staff
Every patient followed up the same way.
Calendar · Klinik SihatThis week
MonTueWedThuFri9 AM Dr Lim Mr Tan · Dr Lim BP check 11 AM Vaccine 1 PM Dr Priya BP check 3 PM Vaccine BP check Vaccine 5 PM Dr Lim BP check
New booking added by Weavey
9:41
KS
Klinik Sihat
Business account
Today
Your results are ready. Book a review with the doctor?3:32 PM
Yes, Sat morning?3:32 PM
Sat 10am with Dr Lim ✅3:33 PM
Are my results OK?3:33 PM
Handed to clinic staff
Moment 07

Results ready, explained by your doctor

Behind the scenes
1
Tells the patient
2
Books a review
3
Doctor explains the results
Patients told quickly — doctors explain the results.
3Keeping patients on track
Automation · Recall reminders when they’re dueLive
Trigger
Time since last visit
Wait
Knows who’s due
Send message
Sends a reminder
Update record
Books it
9:41
KS
Klinik Sihat
Business account
Today
Hi Ms Chong, it’s been 6 months — time for your dental check-up 🦷 Pick a slot?6:25 PM
Next Wednesday evening?6:25 PM
Wed 6pm booked ✅6:26 PM
Moment 08

Recall reminders when they’re due

Behind the scenes
1
Knows who’s due
2
Sends a reminder
3
Books it
More regular check-ups, no manual recall lists.
Calendar · Klinik SihatThis week
MonTueWedThuFri9 AM BP check 11 AM Vaccine Dr Priya Mr Tan · Dr Lim 1 PM BP check Vaccine BP check 3 PM Vaccine Dr Lim 5 PM BP check Dr Priya
New booking added by Weavey
9:41
KS
Klinik Sihat
Business account
Today
Dr Tan is away this Friday 🙏 Choose: 1) Dr Lim, same time 2) Dr Tan next Tuesday9:18 PM
19:18 PM
Done — Friday 11am with Dr Lim.9:19 PM
Moment 09

Schedule changes, told early

Behind the scenes
1
Finds affected patients
2
Gives them choices
3
Updates the booking
No more calling every patient one by one.
Calendar · Klinik SihatThis week
MonTueWedThuFri9 AM BP check Vaccine 11 AM Dr Priya BP check 1 PM Mr Tan · Dr Lim BP check 3 PM Vaccine Dr Lim 5 PM BP check Dr Priya
New booking added by Weavey
9:41
KS
Klinik Sihat
Business account
Today
It’s been a year since your health screening, Mr Lee. Book one?12:11 AM
Yes, Saturday?12:11 AM
Sat 8:30am booked. The clinic will send you preparation notes.12:12 AM
Moment 10

Bringing patients back for check-ups

Behind the scenes
1
Finds who’s overdue
2
Sends a gentle reminder
3
Books them in
Patients come back for the care they need.
Inbox · Klinik SihatAI handling 56Needs you 3
WJ
Wei Jie (for Mr Tan)
Should he take cough syrup?
Needs nurse
SA
Siti A.
MC request
Routed
RK
Raj K.
Reschedule to Tue
Rebooked
LM
Lina M.
Clinic hours?
AI replied
Wei Jie · WhatsAppAssigned to Nurse Aina
Summary for your staff
Patient: Mr Tan Ah Kow, 72
Booked: Dr Lim, Thu 9:30am
Booked by: son, Wei Jie
Question: ongoing cough
Booked: Dr Lim, Thu 9:30 AM for Mr Tan.
Should he take cough syrup before then?
Handed to Nurse Aina · clinical question
What your team sees

Your nurse sees the question, already summarised

Your team handles the important conversations. Weavey handles the repetitive ones.

Results

What changes for your business.

Reminder: Dr. Priya, Thu 10:15 AM. Reply 1 to confirm.
Wed 6:00 PM
1
Wed 6:02 PM
Confirmed · arrived on time
Fewer missed appointments
BBooked via chat
RRescheduled via chat
MMC request routed
Fewer calls to the front desk
Fewer calls to the front desk
Cancelled · Today, 11:00 AM
A slot just opened today at 11 AM. Want it?
8:40 AM
Yes please!
8:41 AM
Slot refilled
Empty slots refilled

Questions owners ask us

Will it sound like a robot?
No. Replies are short, polite and in your clinic’s tone.
Can my staff still reply?
Yes. Your team can jump into any chat at any time.
Will it give medical advice?
Never. It handles bookings, forms and reminders only. Medical questions always go to your staff.
Does it work with our clinic system?
Yes. Weavey connects to the system you already use.
Is patient information kept safe?
During setup, we explain data handling and access. Contact us with questions and see our Privacy Policy.

Let your front desk breathe again.