Weavey for Beauty & Wellness

Fill your appointment book while you work.

Weavey answers DMs, books appointments and sends reminders, so your team can focus on clients.

Beauty & Wellness
Free for gel nails this Sat?12:11 AM
Yes! 11am or 3pm 💅12:11 AM
3pm pls12:12 AM
Booked ✨ See you Saturday!12:12 AM
Sound familiar?

Your day, before Weavey.

NCan I book a facial? 3
JPrice for lash lift? 2
FAny slot today? 4
Team busy with clients
DMs pile up while the team is with clients.
See you Thu, 3:00 PM for your facial!
Mon 11:20 AM
Thursday · 3:00 PM
No-show · chair sits empty
A customer books, then never shows up.
Thanks! See you next month.
14 Mar
4 months · no message sent
Regulars drift away and nobody notices.
The day with Weavey

How Weavey helps, one moment at a time.

1Turning DMs into bookings
Calendar · Glow Studio BangsarThis week
MonTueWedThuFri9 AM Gel mani Scalp care 11 AM Lash lift Facial 1 PM Facial · Hui Min Lash lift 3 PM Gel mani Scalp care 5 PM Lash lift Scalp care
New booking added by Weavey
9:41
GS
Glow Studio Bangsar
Business account
Today
How much for hair colour? Free this Sat?10:14 PM
Hi! Full colour from RM180. This Sat: 11am, 2pm or 4pm ✨10:14 PM
2pm pls10:15 PM
Booked! Sat 2pm with Jess at Bangsar 💇‍♀️10:15 PM
Moment 01

Instagram DMs turned into bookings

Behind the scenes
1
Answers price questions
2
Checks free slots
3
Books it
More DMs become appointments, without staff touching their phones.
AI agent · Glow Studio AssistantLive
Goal
Help choosing the right service
Knows about
Service menuPrice listTherapistsPackages
What it does
Asks simple preference questions
Sends it to a consultant
Shares a short summary
Tone WarmFormal · Hands off to Manager
9:41
GS
Glow Studio Bangsar
Business account
Today
I want something for dull skin but don’t know which1:07 AM
Happy to help! Is it for an event, or regular care?1:07 AM
Regular, maybe monthly1:08 AM
Handed to Sarah (consultant)
Summary for your staff
Wants a regular facial · dull skin · monthly · weekday evenings
Moment 02

Help choosing the right service

Behind the scenes
1
Asks simple preference questions
2
Sends it to a consultant
3
Shares a short summary
Customers find the right service — your consultants give the advice.
Calendar · Glow Studio BangsarThis week
MonTueWedThuFri9 AM Scalp care Lash lift 11 AM Facial Scalp care 1 PM Lash lift Gel mani 3 PM Facial · Hui Min Lash lift 5 PM Scalp care Lash lift
New booking added by Weavey
9:41
GS
Glow Studio Bangsar
Business account
Today
Can I get Mei Ling at the Subang branch?4:00 AM
Mei Ling is free Thu 3pm or Sat 11am at Subang 🌿4:00 AM
Thu 3pm4:01 AM
Done! Thu 3pm with Mei Ling, Subang.4:01 AM
Moment 03

The right branch, the right therapist

Behind the scenes
1
Checks her schedule
2
Offers her free times
3
Books the right branch
Accurate bookings, with no staff coordinating behind the scenes.
2Making sure they show up
Calendar · Glow Studio BangsarThis week
MonTueWedThuFri9 AM Lash lift Facial 11 AM Scalp care 1 PM Lash lift Gel mani 3 PM Scalp care Lash lift Facial · Hui Min 5 PM Lash lift Facial
New booking added by Weavey
9:41
GS
Glow Studio Bangsar
Business account
Today
See you tomorrow 3pm for your facial ✨ Reply 1 confirm · 2 reschedule · 3 cancel6:53 AM
26:53 AM
No problem! Fri 4pm or Sat 10am?6:54 AM
Sat 10am6:54 AM
Moved to Sat 10am. See you then!6:55 AM
Moment 04

Reminders that stop no-shows

Behind the scenes
1
Reminds the evening before
2
Moves the time if needed
3
Frees the slot if cancelled
Fewer empty chairs and no confirmation calls.
Calendar · Glow Studio BangsarThis week
MonTueWedThuFri9 AM Lash lift Facial 11 AM Scalp care Lash lift 1 PM Gel mani Scalp care 3 PM Lash lift Scalp care 5 PM Lash lift Facial · Hui Min Facial
New booking added by Weavey
9:41
GS
Glow Studio Bangsar
Business account
Today
We missed you today! Want to pick another time? 😊9:46 AM
So sorry, totally forgot9:46 AM
No worries! Tomorrow 5pm or Sat 12pm?9:47 AM
Sat 12pm9:47 AM
Rebooked for Sat 12pm ✨9:48 AM
Moment 05

Missed appointments, gently rebooked

Behind the scenes
1
Waits a little
2
Sends a kind message
3
Books a new time
Revenue saved from appointments that would have been lost.
3Bringing them back
AI agent · Glow Studio AssistantLive
Goal
After-visit care and reviews
Knows about
Service menuPrice listTherapistsPackages
What it does
Asks how it went
Asks happy customers for a review
Tells the manager if unhappy
Tone WarmFormal · Hands off to Manager
9:41
GS
Glow Studio Bangsar
Business account
Today
How was your visit today, Aisha? 💅12:39 PM
Love it!!12:39 PM
Yay! Would you leave us a quick review? weavey.link/review12:40 PM
Done 😊12:40 PM
Moment 06

After-visit care and reviews

Behind the scenes
1
Asks how it went
2
Asks happy customers for a review
3
Tells the manager if unhappy
Every customer followed up, and problems spotted fast.
Automation · Rebooking at just the right timeLive
Trigger
Time since last visit
Wait
Knows when they’re due
Send message
Sends a timely reminder
Update record
Books it
9:41
GS
Glow Studio Bangsar
Business account
Today
Hi Mei, it’s been 6 weeks since your colour. Time for a touch-up? 🌸3:32 PM
This week: Wed 7pm or Sat 3pm3:32 PM
Sat 3pm!3:33 PM
Booked ✨ See you Saturday.3:33 PM
Moment 07

Rebooking at just the right time

Behind the scenes
1
Knows when they’re due
2
Sends a timely reminder
3
Books it
More repeat bookings, without anyone remembering to ask.
Automation · Unused packages, put to useLive
Trigger
Daily customer scan
Look up
Checks sessions left
Reminder
Reminds before they expire
Assign to staff
Passes renewals to staff
9:41
GS
Glow Studio Bangsar
Business account
Today
Hi Priya, you still have 3 massage sessions, expiring next month 💆‍♀️ Book one?6:25 PM
Oh I forgot! This Sunday?6:25 PM
Sunday 2pm is free. Booked!6:26 PM
Moment 08

Unused packages, put to use

Behind the scenes
1
Checks sessions left
2
Reminds before they expire
3
Passes renewals to staff
Packages get used and renewed, not forgotten.
Calendar · Glow Studio BangsarThis week
MonTueWedThuFri9 AM Scalp care 11 AM Lash lift Gel mani Facial · Hui Min 1 PM Scalp care Lash lift Scalp care 3 PM Lash lift Facial 5 PM Scalp care Gel mani
New booking added by Weavey
9:41
GS
Glow Studio Bangsar
Business account
Today
We miss you, Hui Min! Here’s what’s new at the Bangsar studio 🌿9:18 PM
9:18 PM
Ooh the scalp treatment looks nice9:19 PM
Want to try it? Fri 6pm or Sat 1pm9:19 PM
Sat 1pm9:20 PM
Moment 09

Old customers, back in the chair

Behind the scenes
1
Groups your customers
2
Sends a personal message
3
Books them back in
Quiet customers come back.
Inbox · Glow Studio BangsarAI handling 41Needs you 1
AI
Aisha (regular)
Can my friend join too?
Needs you
RL
Rachel L.
Price for lash lift?
AI replied
MN
Mei N.
Sat 11am facial
Booked
DK
Divya K.
Package balance?
AI replied
Aisha · InstagramAssigned to Jess
Summary for your staff
Customer: Aisha · regular since 2024
Booked: Gel manicure, Sat 2pm
Therapist: Jess, Bangsar
Note: prefers nude shades
Confirmed! Gel manicure with Jess, Sat 2 PM.
Can my friend join for a pedicure too?
Handed to Jess · add a booking
What your team sees

Your front desk sees who’s coming

Your team handles the important conversations. Weavey handles the repetitive ones.

Results

What changes for your business.

See you tomorrow, 3 PM for your facial!
Wed 6:00 PM
Can’t wait, see you!
Wed 6:12 PM
Showed up ✓
Fewer no-shows
Price for lash lift?
Instagram · 1:05 PM
RM 120, 60 mins. Sat 2 PM is free — book it?
1:05 PM
Yes please!
1:06 PM
Booked from a DM
DMs turned into bookings
It’s been 6 weeks — time for a touch-up? Sat 11 AM is open.
Mon 10:00 AM
Book me in!
Mon 10:20 AM
Repeat visit booked
More repeat visits

Questions owners ask us

Will it sound like a robot?
No. Replies are warm and short, in your studio’s tone.
Can my staff still reply?
Yes. Your team can jump into any chat at any time.
Will it give skin or medical advice?
Never. It shares only your approved service info and passes anything clinical to your consultants.
Does it work with our booking system?
Yes. Weavey connects to the system you already use.
Can it handle more than one branch?
Yes. It books each customer into the right branch and therapist.

Let Weavey take tomorrow’s bookings.